Centre for Excellence

Centre for Service Excellence

The Custommerce Center for Service Excellence (CCSE) is a product of SDMIMD and Servion Global Solutions. The CCSE will provide the much needed interface between three communities - the industry, academia, and students - to create and sustain a body of knowledge and a meaningful curriculum for the key education and training of students in customer service excellence. The CCSE will design conferences and seminars, conduct research and publish papers, prepare case studies and assist in the formulation of course curricula. In July, 2009, it held a well-received and widely-publicised conference on 'Service Strategies for Global Leadership,' which brought together top names in academia and industry.

Centre for Ethics and Governance

SDMIMD believes passionately in the principles of Corporate Governance and in the uncompromising pursuit of a culture where stringent ethics are closely followed. Research, teaching, and disseminating knowledge on corporate governance is essential for an awareness of its importance. Ultimately, it is not the presence or absence of corporate governance that prevents a questionable situation but the people who uphold and fight for establishing ethics in an organisation. Building this kind of an ethos is a slow task. Conscientious leaders are not moulded overnight. That is why a Centre for Ethics and Governance with continuous and on-going events and projects is crucial for learning, understanding and experiencing corporate governance. Besides conducting courses on this subject the Center aims to facilitate continuous interaction with the industry to study and document the cases of good governance as much as cases of failures and offer Management Development Programmes (MDP) on Corporate Governance and Ethics, conduct National and International Seminars and Workshops on issues of Corporate Governance and Ethics.