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‘Knowledge Management (KM) streamlines customer service through response, products, and services. Knowledge Management increases the ROI in projects, promotes collaboration, collective wisdom and experience’ said Dr. Taverekere Srikantaiah, Professor, iSchool, University of Maryland, during the ‘Workshop on Managing Knowledge in Project’ organized on August 6, 2015. He touched upon the concept of Knowledge Management and managing in a project. He said knowledge is a combination of Tacit, Explicit, Structural Capital and Social Capital. When it is associated with business strategies it will improve market conditions. Dr. Srikantaiah argued that technology alone cannot change behavior. The workshop was attended by the second year PGDM SDMites with Systems specialization. |