Seminar on TQM in Hospitals & Medical Tourism

“Tourism has been classified under three types – local tourism – covering people from local cities; regional tourism – people visiting neighboring countries; and global tourism – patients coming from other continents for treatment” thus said Dr. C. Sharath Kumar, Director of Mediwave Fertility Hospital, Mysore. Dr. Sharath Kumar was delivering the invited talk at the seminar on ‘TQM in hospitals and Medical Tourism’ on February 11, 2014. Dr. Nagesh N, District Ayush Officer, in his Keynote address during the seminar opined that the patients visiting India should be given quality treatment. He also mentioned that the district health office must ensure cleanliness in Mysore. Dr. N.R. Parasuraman, Director of the Institute welcomed the gathering. Prof. J. M. Subramanya, Senior Professor of SDMIMD presided and presented the conceptual note the seminar theme. Presentations by Mr. Varun Kumar on ‘Implementation of CQI in Healthcare to Achieve Service Excellence’ and Ms. Shilpa Menon on ‘Medical Tourism in India’ were the highlights of the seminar.